SHIPPING INFORMATION

SHIPPING INFORMATION

DOMESTIC / INTERNATIONAL SHIPPING

• At present, we are only shipping orders within New Zealand. We hope to be able to ship internationally soon - we are working hard to find an economical way to do this.
• Please sign up at the bottom of this page so we can let you know when our overseas shipping is available.

COST OF SHIPPING

• We do our best to keep the cost of shipping competitive with other NZ based online stores.
• All orders will be dispatched within 24 hours via COURIERPOST Overnight tracked shipping. Costs are as follows:
• Non-rural - $7.90
• Non-rural pizza box (for 12 x 12 items) - $13.50
• Rural standard - $11.50
• Rural pizza box (for 12 x 12 items) - $14.50

WHEN WILL MY ORDER SHIP & ARRIVE?

• All orders placed Monday - Thursday will be sent in the mail within 24 hours. All orders ship from Blenheim, NZ.
• Orders placed on Friday or over the weekend are dispatched on the following Monday at the latest.
• COURIER POST tracked shipping targets a 1-2 day delivery for non-rural addresses and a 2-3 day delivery for rural addresses.

HOW DO I KNOW THAT MY ORDER HAS BEEN SHIPPED?

• You will receive an e-mail once your order has shipped. The e-mail will contain a link to track your package online.  

HOW DO I KNOW THAT MY ORDER HAS BEEN DELIVERED?

• Once parcels are delivered to your address by CourierPost they are no longer our responsibility. If you would like us to ship to a CourierPost depot where you can collect your order in your own time - please let us know.

CONTACT US

• Please email us at hello@looselemoncrafts.com if you have any questions or concerns.